Golam Rahman is responsible for ensuring that our customers are satisfied at all times with “the1visa” consulting. He communicates with customers via phone, email, and face-to-face in relation to serving them. He is the direct representative acting on behalf of the company to our respective clients. He maintains company values and always acts in a professional manner, using language that aligns with the company. He ensures that all company policies are followed.  He also handles customer inquiries and into resolving customer problems. He is responsible for providing a productive and motivating working environment and addressing any issues or disputes from customers or clients.

Key Roles:

• Delivering a comprehensive service to inquiring customers
• Possibly delegating certain customer inquiries to specific teams
• Managing a large number of incoming calls and emails
• Managing customers’ accounts
• Keeping a record of customer interaction and details of actions taken
• Communicating with internal teams
• Building sustainable relationships where necessary
• Reporting back on results

the1visa.com comes up with results that are actually implementable. That is our strength compared to other consulting companies.